Organizations at Tulane have taken full advantage of the convenience of e-mail surveys. The Center for Public Service, Housing and Residence Life, the Student Health Center and Technology Services have all sent surveys to students in the past few months.
Many agree that e-mail is one of the most useful pieces of technology developed in recent history. It provides a quick, free way to contact many people at one time, without the waste of using paper mail or the need to pick up the phone. For many such reasons, e-mail surveys are an easy way to gauge people's opinions.
The value of these surveys for administrators is immense, Vincent Ilustre, executive director of the Center for Public Service, said,
"In this digital age, we felt that students were more apt to respond to [an e-mail survey]," said Vincent Ilustre, the executive director of the Center for Public Service. "The online survey also allowed us to reach a wider audience and it facilitated reaching our targeted audience more quickly. Finally, an electronic survey allows us to be environmentally conscious, using less paper."
According to some people who administer these surveys, students do not always respond as frequently as desired but tend to support their theories, for example on public service or technology use on campus.
"Roughly 10 percent of students invited to participate [in our Class of 2011 electronic survey] have responded," Ilustre said. "We would like to have had at least a 25 percent participation rate."
Ann Kovalchik of the deputy chief information office sent a survey to all freshmen and seniors recently.
"We heard from the national survey administrator that only 350 students had responded a week after the initial announcement, which is low," Ann Kovalchik said. "But I think that since the survey will be open for a few weeks, we should receive more feedback."
Students say that these surveys tend to be a pain and clog their inbox, but some who respond do so "just to help out," as sophomore Ashley Kiefer said.
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posted 9/07/08 @ 4:25 AM CST
Thanks to author! I like articles like this, very interesting. The online survey also allowed us to reach a wider audience and it facilitated reaching our targeted audience more quickly. (Continued…)
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